We particularly recommend this when working with 4K files, since Clipchamp doesn't support exports in 4K yet (only 1080p), so the resolution is going to be reduced when exporting anyway.Īlternatively, you can try breaking up a longer video into several shorter ones and see if that enables you to export. You can also try compressing any large video files you are using in the project and then adding the resulting compressed MP4 files instead. NOTE: To do this you must bring your input files with you, please see working on a video on a different computer. If you have access to a different computer with a different CPU and graphics card and more memory available, you can try opening and exporting your video on it instead. One or some of the input files are corrupted The input files are too large for the computer you're using to be able to handle the processing (such as 4K files) It is too long (more than 10 mins) for the computer you're using to be able to handle the processing The most common reasons a video can still fail to export are: Other reasons for export failure and possible solutions Be aware that this might lead to Chrome becoming unstable. If none of these suggestions help: The Chrome team has disabled some graphics card drivers as they can make Chrome unstable or even lead to a crash, therefore we generally don't recommend making a change to this setting however at your own risk you can also try the following: go to chrome://flags/#ignore-gpu-blacklist in a new browser tab and enable this flag, which will allow all graphics (GPU) drivers to be used. If you're on a PC, you can check for and download driver updates from your graphic card manufacturer's site, e.g., Intel, NVIDIA, AMD. If you're on a Chromebook, this means checking your Chrome Operating System is up to date. If you're on a Mac, this means checking your Mac system software is up to date. Try temporarily disabling some or all browser extensions.Ĭheck for an update for the graphics card driver of your computer. Shut down other applications on your computer.Īvoid running in incognito mode (if you have opened an incognito window and are accessing Clipchamp in it, you are running in incognito mode). Make sure you still have your original files (the video, audio, and image files you added to your project) as you may need to relink files them when you reopen the video. If not, update it.Ĭlear your browser cache (in the "clear browsing data" menu choose "All time" and "Cached images and files"). Make sure Chrome or Edge are updated to their latest version.
Suggestions to solve export issuesĪvoid surfing in other browser tabs or windows while exporting – if you navigate to a different window or tab, your browser can de-prioritize the processing for other open pages, and thus the export may run more slowly or stop. Here are some suggestions for what to do if your video doesn't export or exports too slowly from Clipchamp.
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